Privacy Policy

1. Information We Collect

When you make a booking inquiry or contact us, we collect the following information:

• Personal details: Your full name
• Contact information: Phone number and email address
• Booking details: Trip dates, pickup/drop-off locations, vehicle preference, service type
• Special requests: Any additional information you provide in the inquiry form

We do not collect payment card numbers, bank details, or any financial information through this website.

2. How We Use Your Information

Your information is used only for the following purposes:

• To confirm and process your cab booking
• To contact you regarding your inquiry by phone, WhatsApp, or email
• To send you a booking confirmation email
• To assign a driver and vehicle for your trip
• To improve our service quality

We do not use your data for marketing, advertising, or share it with third parties for commercial purposes.

3. How We Share Your Information

Your personal information may be shared in the following limited circumstances:

• Our drivers: Your name, pickup location, and phone number are shared with the assigned driver to complete your booking
• Legal requirements: If required by Sri Lankan law or a valid court order

We do not sell, trade, or rent your personal information to any third party.

4. Data Retention

We retain your booking information for a maximum of 2 years for operational and record-keeping purposes. After this period, your data is securely deleted from our systems.

5. Data Security

We take reasonable measures to protect your personal information against unauthorised access, loss, or misuse. Our systems use standard security practices appropriate for a small business operating in Sri Lanka.

However, no method of internet transmission is 100% secure. We cannot guarantee absolute security of information transmitted to us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for us to contact you for non-essential communications

To exercise these rights, please contact us using the details below.

7. Cookies

Our website may use basic browser cookies for technical functionality (such as remembering your language preference). We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the "Last updated" date shown at the top.